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條款與細則

Shipping Policy

Hong Kong Standard Post (by Hong Kong Post office)

Delivery time: Hong Kong: 3-7 business days

We do not offer tracking service.

We will not be responsible for any lost of shipment although it rarely get lost. We understand how inconvenient it can be having your package lost, but we do all we can to make sure your package is delivered. Thank you in advance for your patience and understanding.

 

SF Express

Delivery time: Hong Kong: 2-4 business days

 

We may help the customer to select a near pick-up station. If you want your package to deliver to your location directly, please state it in the comment box. However, extra cost will be charged by the SF expresss Company. If you have a preference in choosing a specific pick-up store of your convenience, please input the pick up station address instead of your home address. 

 

This option is NOT FREE. Please refer to the SF express Company for the actual shipping rates. Normally, HK$22/ delivery will be charged on delivery for order below 1kg.

Started from Feb 2018, we will bear the shipping fee to a pick-up station/ business office address for order >HK$300. Extra fee may be charged by the SF Express Company if the delivery address is a home address.

For all shipping methods:

Actual delivery times are ESTIMATED and not guaranteed. We work hard to ship most orders within 24 hours but sometimes processing can take longer during promotions, sales, holidays, restocks, typhoons etc.