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THE UPPER CLUB LOYALTY PROGRAMME TERMS AND CONDITIONS

  1. THE UPPER CLUB membership program (Program) is a free rewards program offered by Cheung Leung Kee(“Liberty Supply Co”) to its customers located in Hong Kong and only applies to Cheung Leung Kee official eShop, physical stores .

  2. Free membership registration is available via Cheung Leung Kee official eShop, physical stores . 

  3. There are four tiers of membership in the Program: MISTER (BASIC), GENT, BARON and DUKE. MISTER (BASIC) is a permanent membership and no purchase if required. Achieving GENT, BARON and DUKE status requires a minimum accumulative spending of specific amount per last 12 months as listed below:

    a) GENT: Accumulative spending of a minimum of HK$1000
    b) BARON: Accumulative spending of a minimum of HK$3000
    c) DUKE: Accumulative spending of a minimum of HK$5000

    The system will automatically update membership status at midnight (GMT+8) upon eligible transaction. New membership status is good for the following 12 months; after that, annual requalification is required. If a member does not requalify for current tier or qualify for the next tier, the member will revert to relevant tier based on their spending status. 

  4. Rewards upon successful registration as MISTER (BASIC) members:

    a) Store Credits Reward: Entitle to HK$2 Credits per every HK$100 purchase at Cheung Leung Kee official eShop, physcial stores.
    b) HK$20 Birthday Credits: Receive extra HK$20 Credits for spend, it’s on us! Reward will be delivered via Cheung Leung Kee eShop platform on your registered birthday day.

  5. Rewards upon reaching GENT membership status:

    a) Store Credits Reward: Entitle to HK$4 Credits per every HK$100 purchase at Cheung Leung Kee official eShop, physical stores.
    b) HK$20 Birthday Credits: Receive extra HK$20 Credits for spend, it’s on us! Reward will be delivered via Cheung Leung Kee eShop platform on your registered birthday day.
    c) Early access to products and member events.

  6. Rewards upon reaching BARON membership status:

    a) Store Credits Reward: Entitle to HK$8 Credits per every HK$100 purchase at Cheung Leung Kee official eShop, physical stores.
    c) HK$20 Birthday Credits: Receive extra HK$20 Credits for spend, it’s on us! Reward will be delivered via Cheung Leung Kee eShop platform on your registered birthday day.
    d) Early access to new products and member events.
    e)  Enjoy 5% discount on regular-priced products.

  7. Rewards upon reaching DUKE membership status:

    a) Store Credits Reward: Entitle to HK$10 Credits per every HK$100 purchase at Cheung Leung Kee official eShop, physical stores.
    b) Enjoy 10% discount on regular-priced products.
    c) HK$20 Birthday Credits: Receive extra HK$20 Credits for spend, it’s on us! Reward will be delivered via Cheung Leung Kee eShop platform on your registered birthday day.
    d) Early access to new products and member events.

  8. In order to be eligible for receiving Store Credits Reward, when shopping at Cheung Leung Kee official eShop, customers shall log into their membership account before checkout for that transaction to be counted and receive Credits for usage in next transaction. New customers shall register a membership account and log into that before checkout for that transaction to be counted. Important note: Checking “Create an account with Cheung Leung Kee張梁記 shop” will not be rewarded with Store Credits for that transaction. 

  9. Store Credits may be used for the purchase of merchandise at Cheung Leung Kee official eShop, offline stores. Store Credits rewarded from purchase will be effective for 365 days, while the HK$20 Birthday Store Credits will be effective for 30 days, after that, all unredeemed Store Credits will automatically expire and deemed useless. Members may be required to provide identity proof when they redeem Store Credits and other rewards at stores in order to protect member’s interest.

  10. All Members leave a comment after any purchase. Will receive 5 store credits within 3-5 working days. Store Credits rewarded will be effective for 30 days

  11. News, offers and rewards will be delivered through members’ registered email from time to time and in sole discretion. If members chose to create their membership account by mobile number or other methods and did not provide relevant email address, it is therefore highly recommended that members shall visit www.cheungleungkee.com/users/sign_in, log into their account and fill in the email column in order to properly receive all membership notifications. No refund or compensation will be given by Liberty Supply Co if members fail to provide their email address.  

  12. If members would like to check on their accumulative spend over the last 12 months, please visit www.cheungleungkee.com/users/sign_in and log in for status update or drop by Cheung Leung Kee to check with our staff.

  13. THE UPPER CLUB membership can only be used by the individual it is issued, with only one membership per person permissible. All offers, Store Credits and rewards are not transferrable to others for usage. Liberty Supply Co reserves the right to revoke or suspend a member’s membership at any time without giving any prior notice if it considers that any member has failed to comply to the above regulation or breach any terms and conditions. Liberty Supply Co shall not be liable for any loss or damage resulting therefrom to any party in any event and no refunds/ compensation will be made.

  14. In case of any dispute in regard to THE UPPER CLUB loyalty program, Liberty Supply Co’s system record shall prevail, which includes but not limited to membership rewards, offers and Store Credit.

  15. For use of personal data the THE UPPER CLUB loyalty program, please refer to the privacy policy page (www.cheungleungkee.com/pages/privacy-policy).

  16. By applying for membership in the program, you agree to be bound by these Terms and Conditions. Liberty Supply Co reserves the right to change, modify or delete any of the terms and conditions without prior notice. In case of any dispute, Liberty Supply Co reserves the right of final decision.